Contact Us

We'd love to hear from you. Get support, report bugs, or request features.

Get in Touch

Whether you have a question about our image compression settings, want to report an issue with the HEIC converter, or have suggestions for new tools, we're here to help.

Email Support

For the fastest response, please email our support team directly at:

[email protected]

We aim to respond to all inquiries within 24-48 business hours.


Frequently Asked Questions

Before reaching out, your question might already be answered in our comprehensive FAQ section. We cover common topics such as:

  • Is ZeroPNG really 100% private and working offline?
  • What is the maximum file size you can compress?
  • How does the browser-based color quantization work?
  • Which image formats are supported for conversion?

Check out our FAQ Page to find answers instantly.


Report a Bug or Suggest a Feature

If you encounter a bug (e.g., an image failing to compress or a format not being recognized), please email us with the following details so we can assist you better:

  • The browser you are using (e.g., Chrome, Firefox, Safari) and version.
  • The operating system (e.g., Windows 11, macOS, iOS).
  • The specific tool you were using (Compressor, Converter, HEIC, etc.).
  • A brief description of the issue.